Trouble Ticket Management
- LSO Sonata
- API
This file forms part of MEF W124
This API implements Business Requirements described in MEF W113
This specification represents MEF work in progress and is subject to change.
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of [...]
Appointment Management
- LSO Sonata
- API
This file forms part of MEF W137
This API implements Business Requirements described in MEF W113.
This specification represents MEF work in progress and is subject to change.
An Appointment is an arrangement to do something or meet someone at a particular time and place. It is previously made during an interaction or may be necessary to solve a customer problem or to deliver a [...]
WorkOrder Management
- LSO Sonata
- API
This file forms part of MEF W137
This API implements Business Requirements described in MEF W113.
This specification represents MEF work in progress and is subject to change.
It allows the Buyer to create, retrieve, and update WorkOrders as well as receive notifications about Incidents' and WorkOrders' updates. This allows managing issues and situations that are not part [...]