Trouble Ticket and Incident Management
- LSO Sonata
- API
This file forms part of MEF 124
This API implements Business Requirements described in MEF 113
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.
List of supported use cases [...]
Appointment Management
- LSO Sonata
- API
This file forms part of MEF 137
This API implements Business Requirements described in MEF 113.
An Appointment is an arrangement to do something or meet someone at a particular time and place. It is previously made during an interaction or may be necessary to solve a customer problem or to deliver a product order item. The appointment API goal is to manage an appointment with all the [...]
WorkOrder Management
- LSO Sonata
- API
This file forms part of MEF 137
This API implements Business Requirements described in MEF 113.
It allows the Buyer to create, retrieve, and update WorkOrders as well as receive notifications about Incidents and WorkOrders updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.
List of supported use [...]
Billing Management
- LSO Sonata
- API
This file forms part of MEF W141
This API implements Business Requirements described in MEF 134.
This specification represents MEF work in progress and is subject to change.
Bill is a legal document generated by the Seller to the Buyer relating to charges associated to Products provided by the Seller to the Buyer. .
Product Inventory Management
- LSO Sonata
- API
This file forms part of MEF 116 LSO Cantata and LSO Sonata Product Inventory API
This specification represents MEF work in progress and is subject to change.
This API implements Business Requirements that are defined in MEF Standard: MEF 81
It allows the Buyer to retrieve the information about existing Product instances from Seller's Product Inventory.
Supported use cases:
- Retrieve [...]
Product Ordering Management
- LSO Sonata
- API
This file forms part of MEF W123 LSO Cantata and LSO Sonata Product Order Management API
This specification represents MEF work in progress and is subject to change.
Supported use cases:
- Create Product Order
- Update Product Order
- Retrieve List of Product Orders
- Retrieve Product Order by Product Order Identifier
- Modify Product Order Item Completion Date
- Retrieve Modify [...]
Geographic Address Management
- LSO Sonata
- API
This file forms part of MEF 121 LSO Cantata and LSO Sonata Address Management API
This specification represents MEF work in progress and is subject to change.
This API implements Business Requirements that are defined in MEF Standard: MEF 79
It allows the Buyer to retrieve address information from the Seller, including exact formats, for addresses known to the Seller. Supported use [...]
API Geographic Site Management
- LSO Sonata
- API
This file forms part of MEF 122 LSO Cantata and LSO Sonata Site Management API
This specification represents MEF work in progress and is subject to change.
This API implements Business Requirements that are defined in MEF Standard: MEF 79
It allows to retrieve a list of Geographic Sites and to get all information for one geographic site.
Supported use cases:
- Retrieve Service [...]