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API Catalog

Trouble Ticket and Incident Management

Ella
  • LSO Sonata
  • API

This file forms part of MEF 124

This API implements Business Requirements described in MEF 113

It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.

List of supported use cases [...]

API Description

Trouble Ticket and Incident Management

Ella
  • LSO Cantata
  • API

This file forms part of MEF 124

This API implements Business Requirements described in MEF 113

It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.

List of supported use cases [...]

API Description

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