Trouble Ticket Management
- LSO Cantata
- API
This file forms part of MEF W124
This API implements Business Requirements described in MEF W113
This specification represents MEF work in progress and is subject to change.
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of [...]
Legato Service Ordering API
- LSO Legato
- API
The Service Order API provides a standardized mechanism for managing ServiceOrders. Using these APIs Business Applications (BUS) systems post ServiceOrder requests to the Service Order Management system within the Service Orchestration Function (SOF).
Additionally, the APIs also allow the BUS to query and retrieve ServiceOrders in SOF and to register listeners to be notified of [...]