Fergie
Trouble Ticket and Incident Management
Fergie
- LSO Cantata
- API
This file forms part of MEF 124
This API implements Business Requirements described in MEF 113
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.
List of supported use cases [...]
Legato Service Ordering Management API
Fergie
- LSO Legato
- API
This file forms part of MEF 99
Supported use cases:
- Create Service Order
- Retrieve List of Service Orders
- Retrieve Service Order by Service Order Identifier
- Register for Notifications
Copyright 2023 MEF Forum and its contributors.
This file includes content based on the TM Forum Service Order API (TMF641 v4.1.0) available at https://github.com/tmforum-apis/TMF641_ServiceOrder, which [...]