Product Ordering Management
- LSO Cantata
- API
This file forms part of MEF 123
This API implements Business Requirements described in MEF 57.2
Product Order Management allows the Buyer to request the Seller to initiate and complete the fulfillment process of an installation of a Product Offering, an update to an existing Product, or a disconnect of an existing Product at the address defined by the Buyer.
List of supported Use Cases:
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Trouble Ticket and Incident Management
- LSO Sonata
- API
This file forms part of MEF 124
This API implements Business Requirements described in MEF 113
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.
List of supported use cases [...]
Trouble Ticket and Incident Management
- LSO Cantata
- API
This file forms part of MEF 124
This API implements Business Requirements described in MEF 113
It allows the Buyer to create, retrieve, and update Trouble Tickets as well as receive notifications about Incidents' and Trouble Tickets' updates. This allows managing issues and situations that are not part of normal operations of the Product provided by the Seller.
List of supported use cases [...]